The Voice of our Customer_ A Key Driver to Quality Management Webinar

Customer services Webinar

At HORIBA MIRA we value customer feedback as an important element of our strategy for continual improvement and as a measure of whether customer requirements have been met.

We seek customer feedback to improve our systems and activities, and ultimately the service we offer. During this short webinar, we’ll be discussing the way that we collect and manage customer feedback at HORIBA MIRA, and how we continuously improve the way we work to deliver brilliantly for our customers.

The Voice of our Customer A Key Driver to Quality Management